Saurabh Singh Shishodia

Senior Technical Specialist | Lead Software Engineer (IVR & Voice Bots)

Pune, Maharashtra, India

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Accomplished Senior Technical Specialist and Lead Software Engineer with 15 years of experience architecting, developing, and deploying enterprise-scale Interactive Voice Response (IVR) systems, AI-driven Voice Bots, and high-throughput Java Microservices.

Recognized expert in integrating Google Dialogflow (ES/CX), Apigee API proxies, Genesys Cloud CX, and AWS cloud infrastructure.